There are several digital adoption platforms (DAP) to choose from if you’re seeking solutions like Pendo to speed up customer onboarding and promote product adoption.How, therefore, can you choose the best one for your business? More than 50 rivals and alternatives to Pendo are listed on G2 alone, and it could take a lot of effort and time to compare each separately.
In 2022, the Top 5 Pendo Alternatives
Here picked five of the best Pendo alternatives and made comparison tables to aid your judgment. Finding the most excellent match for your company is made more straightforward (and quicker) by being able to compare features with ease.
One of Pendo’s biggest rivals is Whatfix. The ability to conduct surveys inside the apps, make guided walkthroughs in training, and access user statistics and insights are all features shared by both products. Pendo’s solutions are more constrained in other areas since analytics is its primary area of concentration. Pendo, for instance, offers fewer alternatives for self-paced learning and self-help than Whatfix.
Pendo provides nothing in the way of staff training and helpful options for onboarding clients. Whatfix differs from Pendo in a number of distinctive ways that render it more adaptable and frequently used, such as:
• LMS integration: Whatfix provides packages that are SCORM and xAPI compatible for integrating with any learning management systems. Existing walkthroughs may be loaded into any LMS, allowing you to design and launch engaging courses.
• Enterprise platform integration: Top systems, including Salesforce, Workday, & ServiceNow, effortlessly integrate Whatfix into their element of employee and customer-facing interfaces.
• Multiformat training: Whatfix can generate the information in various forms, such as slideshows, articles, and videos, when you develop training materials such as walkthroughs. The additional formats were automatically updated once the original was updated.
• Context self-help option: When users access a self-help menu, Whatfix displays the most appropriate resources depending on their position inside the application & their job. Utilize Whatfix’s content aggregate features to arrange your current material and make it available from the self-help menu alongside content produced after Whatfix was installed.
Whatfix provides both internet and self-hosted installation solutions to meet your security requirements. It constantly receives good ratings among platforms for digitalization because it also provides excellent customer care in addition to its distinctive features.The average G2 review received 4.7 out of 5 stars from 194 reviews.
WalkMe provides more training and guiding skills, even if Pendo offers a wider variety of analytics & feedback possibilities. For example, task lists for monitoring user progress are available in WalkMe’s worker training choices, and self-help is also general in the WalkMe app. While Pendo provides more robust possibilities for in-app communication with consumers, both systems have rudimentary user metrics.Across 123 reviews, WalkMe received a rating of 4.5 out of 5 stars.
The training material offered by Pendo & Userlane, namely walkthroughs thus pop-ups, are comparable, and both are simple to use. Additionally, Userlane offers employee-focused training programs. Both feature data for user involvement, but Pendo gives you a better understanding of the routes users take while using your application.Pendo also offers a clear product roadmap to assist you in scheduling item rollouts and prioritizing upgrades per user input. Similar product planning and analytics capabilities are not available on Userlane.From 50 reviews, Userlane received a rating of 4.7 out of 5 stars.
Although both Pendo & Apty offer strong analytics setups, ratings on G2 indicate that companies favored Apty. Reviewers said that Apty was simpler to set up and operate than other Apty substitutes, provided better continuing support, and assisted with planning and guiding product improvements. To adopt corporate software and goods aimed at customers, Aptly also provides training solutions.108 reviews for Apty yielded an average rating of 4.8 out of 5 stars.
Pendo & Appcues are similarly customer-focused and provide tools for accelerating product development and onboarding. Both solutions operate with your current tech stack to import and manage data and interact with your application for a native-looking interface. According to Capterra, Pendo is chosen by large firms (1,000+ users), whilst Appcues outperforms its rivals for users between 10 and 499.Across 212 reviews, Appcues received 4.7 out of 5 stars.